Sentiment Analysis
Get in the Head of Your Customers
Description
One of the most common applications of AI, sentiment analysis allows you to discover insights into what the masses are looking for. Knowing that gives a massive upper-hand to you as what your customers want or expect is something you know without them telling you and you can execute and meet their expectations to keep them satisfied.
Business Applications
Features
Business Intelligence Buildup
a. Sentiment Analysis is a highly robust mechanism to ensure that you are fully aware of the successes and shortcomings of your business. Fueled by your product data as well as data from your customers, sentiment analysis can be used to determine how your product is doing among customers and what are the possible improvements/problems they foresee in your product.
b. Knowing this valuable information beforehand allows you to make timely and well-informed decisions which in-turn leads to a more prosperous and profitable business.
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Competitive Advantage in Business
a. Generally, Sentiment Analysis can be applied not only to your own product data but can also be applied to almost any piece of text. By that, you can gain insights into how your product is doing in comparison to your competitors’ and how customers feel about you and your competitors’ product.
b. This allows you to seize the window of opportunity to make and release features that give you an edge while also enabling your product to evolve to the exact needs of people that are and are not using your product. The result is greater customer retention, less churn rate and more customers joining in.
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Competitive Advantage in Business
a. Not only can you apply sentiment analysis to your own product data, in general, this can be applied to almost any piece of text. By that, we mean you can gain insights into how your product is doing in comparison to your competitors’ and how do customers feel about the good and bad of your or your competitors’ product.
b. This allows you to seize the window of opportunity to make and release features that give you an edge while also enabling your product to evolve to the exact needs of people that are and are not using your product. The result is greater customer retention, less churn rate and more customers joining in.
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Enhanced Customer Experience
Sentiment Analysis generally revolves around how customers perceive a certain product out in the open. If you’re able to generate what the customers want that is missing in the current iteration of the product or there’s something that’s not quite up to the mark for them, you can move before your competitors and make amends swiftly.
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123 MVP
A Complete MVP in 1 Month
Our product innovation and software development is spearheaded by an agile approach led by experienced founders and a tech-savvy team of Developers and UX/UI designers.
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